We are signed up to the Which?
Trusted Traders Code of Conduct.
We now take card payments
Personal credit cards incur a 1% charge. Corporate credit cards incur a 1.85% charge and debit cards incur a 0.25% charge.
1 year builders guarantee as standard. Sealed units are covered for a period of 5 years only for condensation between the panes. No responsibility can be accepted for cracked or broken units. We build everything to stand the test of time. We have been working for the same families all over central Scotland for over 40 years and Roland and Russell personally for over 25 years. The reviews and testimonials speak volumes.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website.
Complete our Acceptance Form here
and post or email it to the team using the details on this page.
By providing your email address, you are happy to allow contact from JBC about your query.
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